"Neigh"borly Satisfaction Guarantee
At In The Barn, we believe in treating folks like neighbors — not numbers.
That’s why we stand behind every shirt, sign, and gift we send out with a 100% neighbor-approved satisfaction guarantee. If something’s not right, we’ll make it right. No fuss. No drama. Just honest, good-hearted service — the way it oughta be.
✅ What We Guarantee
- Quality You Can Trust: We work with trusted partners to ensure everything meets barn-worthy standards.
- Safe Shipping: If your item arrives damaged, we’ll replace it — no hassle.
- Love It or Let Us Know: If something’s not quite right with your order, email us within 30 days and we’ll fix it with kindness and care.
Even our horses smile when you’re happy 🐴
📬 How to Reach Out
Have a question? Not thrilled with your order? Just want to say hey?
Email us at michelle@inthebarn.shop — we’ll get back to you quick. Usually within 24 hours (unless we’re chasing horses). 🐎
❤️ You're Always Welcome Here
We’re a small, barn-side brand with a big heart. Whether it’s your first order or your fifth, we’ll always do our best to take care of you like family.
Shop With Confidence
Free Shipping on Orders $75+
You heard that right! We will apply free shipping to any order of $75+ automatically at checkout.
Secure Checkout Assurance
Frequently Asked Questions
Q: What types of products do you offer?
A: We offer a wide range of products that are made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
Q: Can I request a custom order?
A: Absolutely! We love bringing your visions to life. If you have a custom design in mind for a barn sign, apparel, or any other product, please contact us to discuss your ideas.
Q: How do I care for my purchases?
A: Care instructions vary by product, but we provide specific guidelines on each product page for maintaining the quality and longevity of your items.