Q: How long until my order arrives?
A: Every item is printed to order. Printing takes 2–4 business days (nearly all within 5). Then delivery in the US is usually 2–6 business days, and international is usually 2–10 depending on the country and customs.

Q: What does shipping cost?
A: $4.95 in the US, and free on orders over $75 — anywhere we ship.

Q: Can I track my order or fix my address?
A: Yes. Track it any time at support.inthebarn.shop/order — no sign-in needed. You can fix a shipping address there too, any time before it ships.

Q: Do you ship internationally?
A: Yes, worldwide. We use the print partner closest to you, so a few items ship from farther away and take a little longer.

Q: Which phones does it fit?
A: 60 models: iPhone (29), Samsung Galaxy (23) and Google Pixel (8). Pick yours from the Phone model menu above. Don't see your phone? Email hello@inthebarn.shop and we'll check.

Q: What is the case made of?
A: Two layers: a hard polycarbonate shell over a soft TPU lining, with clear open ports for charging. Choose a glossy or matte finish.

Q: Does it work with wireless charging or MagSafe?
A: Wireless charging works through the case. It has no MagSafe magnets, so magnetic MagSafe accessories won't hold to it.

Q: How do the personalized cases work?
A: On the Personalized designs, tap Add your name before you add the case to your cart. We print exactly what you type, so check the spelling.

Our store is online only. But we are located in Danville, Kentucky. Right in the heart of horse country and the bourbon trail.

Q: What if something's not right?
A: We'll make it right — that's what good neighbors do. Start at support.inthebarn.shop/order and choose "Request an exchange."

Q: Damaged, misprinted, or wrong item?
A: That's on us — we replace it free. Pick "Damaged, misprinted, or wrong item" at the same link, add a quick photo, and a new one gets made right away.

Q: Picked the wrong phone model?
A: Email hello@inthebarn.shop right away with your order number and the model you need.